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This advanced 12-hour training is for those who have already completed basic antiracism training. Many professionals of color working in human services experience racial bias, discrimination and harassment from clients and, too often, agencies don’t know how to respond. Because of mental illness, addiction, head injuries and other factors, many administrators and practitioners believe there is nothing that can be done to prevent or respond to biased behavior from clients. When agencies lack the skills and protocols to prevent and respond to racism, it creates an unsafe, hostile climate. The lack of prevention and support can leave employees of color feeling stressed and alienated, which can impact trust, morale and retention. Ultimately, this lack of effective response to racism harms the client-provider relationship and the agency’s reputation.