Best Supervisory Practices: Working through Incidents & Crises


This non-clinical supervision training is designed to educate and build skills around best supervisory practices for people who are working in direct human services and social services fields, including substance use and harm reduction. We rarely receive trainings on how to be effective supervisors, but holding and knowing the roles and responsibilities of a supervisor, in addition to being aware of the effects of secondary trauma in our staff, is vital in providing a supporting a nurturing environment; many fields may subject employees and supervisees to primary or secondary trauma.  Effectively mitigating the effects of these traumas is also vital as a supervisor.

Learning Objectives:

  • Identify the roles and responsibilities of a supervisor  
  • Articulate the four (4) leadership styles of supervision  
  • Define secondary trauma and self-care needs  
  • Understand best practices for supervision to nurture and support staff  
  • Practice an on-the-job emergency debrief 
Led By
Human Resources in Action (HRiA)
Event Type